Introduction
At Humanize.sh, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI text humaniser service, website, and related tools (the "Service"). Nothing in this Policy limits your rights under applicable privacy laws.
Information We Collect
- Account & Contact: email address (and optionally name) when you create an account.
- User Content: text/content you submit for humanisation.
- Usage & Analytics: interactions with features, request counts, timestamps, IP‑derived coarse location, device and browser info.
- Billing: payment token/last4, invoices, GST details (processed by our provider; we do not store full card numbers).
- Support: messages and attachments you send to support.
- Cookies: see Cookies and Tracking below.
How We Use Your Information
- Provide and improve our humanisation Service.
- Process your humanisation requests and deliver outputs.
- Authenticate accounts, operate subscriptions, and process payments.
- Prevent fraud, enforce fair use, and ensure platform security and reliability.
- Analyse usage patterns to enhance user experience and product quality.
- Communicate important updates, service notices, and support responses.
- Comply with legal obligations and enforce our Terms of Service.
Data Security
We implement industry‑standard security measures and encrypt data in transit (e.g., TLS). However, no method of transmission or storage is 100% secure.
Data Retention
We retain personal information only as long as necessary to provide the Service and meet legal obligations. You can request deletion of your account and associated data at any time; subject to lawful retention requirements, we will act within a reasonable period.
Your Rights
- Access the personal information we hold about you.
- Correct inaccurate or out‑of‑date information.
- Request deletion where we have no ongoing lawful basis to retain it.
- Object to certain processing and opt‑out of non‑essential communications.
- Export your data where technically feasible.
To make a request, contact support@humanize.sh. We may request verification to protect your account.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. You can manage cookie preferences through your browser settings. Blocking certain cookies may limit functionality. See our Cookie Policy for details.
Third‑Party Services
We use trusted third‑party services to operate the Service, such as authentication, payments, hosting, analytics, and email delivery. These services have their own privacy policies. Typical providers include Supabase (auth), Stripe (payments), cloud hosting/CDN, analytics, and support tooling.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new Policy on this page and update the "Last updated" date above. Material changes will be notified with reasonable notice.
Contact Us
If you have questions about this Privacy Policy, please contact us at support@humanize.sh.